Refund Policy

REFUND POLICY

At TheWildernessReady.shop, we prioritize fairness and transparency in all transactions.

1. Return Period

Customers may request a return within 30 days from the date of delivery.

2. Eligibility Criteria

To qualify for a return:

  • Item must be unused
  • Item must be in original condition
  • Proof of purchase is required

3. Accepted Reasons

We accept returns if:

  • The product is defective
  • The wrong item was delivered
  • The item differs significantly from its description

4. Non-Eligible Returns

We do not accept returns for:

  • Used products
  • Items damaged by misuse
  • Buyer’s remorse after use

5. How to Request a Return

To initiate a return:

  1. Contact customer support
  2. Provide order details and evidence
  3. Wait for approval before shipping

6. Refund Processing

Once approved:

  • Refunds are issued to the original payment method
  • Processing time is typically 5–10 business days

7. Shipping Fees

Shipping costs are non-refundable unless:

  • The return is due to our error

8. Exchanges

We offer replacements for defective or incorrect items only.

9. Order Cancellation

Orders may be canceled within 12 hours of placement.